Terms of Service

Effective Date: May 8, 2026

These Terms of Service (“Terms”) govern your use of goldenseller.com (the “Site”) and the digital marketing services provided by Golden Seller Marketing and Business Solutions Inc. (“Golden Seller,” “we,” “us,” or “our”). By using the Site or engaging our services, you agree to these Terms. If you do not agree, do not use the Site or our services.

1. Services

Golden Seller provides digital marketing services that may include search engine optimization, generative engine optimization, paid advertising management, social media management, web design and development, conversion rate optimization, AI-assisted lead handling and similar automated services delivered for clients, and related strategy and consulting work. The specific services for any client are described in a separate written engagement letter, statement of work, proposal, or invoice (the “Engagement Documents”).

2. Eligibility

You must be at least 18 years old and authorized to bind any business you represent.

3. Fees and Payment

• Fees, billing cycles, and payment methods are set forth in the Engagement Documents.
• Unless otherwise specified, invoices are due upon receipt. Past-due amounts may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law.
• Advertising spend paid to platforms (such as Google Ads or Meta) is separate from agency management fees, except where the Engagement Documents explicitly state otherwise.
• Fees are non-refundable except where required by law or expressly stated in the Engagement Documents.

4. Auto-Renewal of Recurring Engagements

Some Engagement Documents (such as monthly retainers) provide for automatic renewal. Where automatic renewal applies:

• The renewal interval, recurring fee, and cancellation procedure will be clearly disclosed in the applicable Engagement Document at signing.
• You may cancel an auto-renewing engagement at any time by emailing info@goldenseller.com with at least the notice period specified in the Engagement Document, or 30 days if not specified. Cancellation is effective at the end of the then-current billing cycle.
• You will not be charged for renewal periods that begin after a valid cancellation has been received.

5. Client Responsibilities

You agree to:

• Provide accurate information needed to perform the services.
• Grant the access permissions reasonably needed for us to perform the services, including OAuth or admin access to your advertising, analytics, and CMS platforms.
• Comply with applicable laws and the policies of any platform on which we run advertising on your behalf, including Google Ads policies, Meta Advertising Standards, and similar platform requirements.
• Not request or instruct us to take any action that would violate law, infringe third-party rights, or violate platform policies.

6. Account Access

When you authorize us to connect to your advertising or analytics accounts, you understand that we will access only the accounts you explicitly connect, and only for the purposes described in our Privacy Policy and the Engagement Documents. You may revoke access at any time by removing our credentials from the relevant platform. We will revoke access and delete cached data within 30 days of engagement termination or your written request, except where retention is required by law.

7. AI and Automated Systems Operated for Clients

Where the Engagement Documents engage us to design, build, or operate AI-assisted lead handling, automated outbound calling, chatbots, or similar automated services on the client’s behalf and on the client’s own properties:

• Calls or messages placed by these systems will be configured to identify themselves as AI or automated assistants, consistent with applicable law including California Business and Professions Code Section 17941 (the Bot Disclosure law).
• You, the client, remain the legal sender and operator of those communications. You are responsible for ensuring your contact forms, lead-capture mechanisms, and contact lists include the disclosures and consents required by the Telephone Consumer Protection Act (TCPA), state-equivalent statutes, and do-not-call rules. We will provide template consent language on request, but accuracy and adoption of that language on your properties is your responsibility.
• You will not direct us to contact phone numbers acquired without consent or in violation of any applicable law.

8. Intellectual Property

• You retain ownership of content, branding, and assets you provide to us.
• Upon full payment, you receive a perpetual, non-exclusive license to use the deliverables we create specifically for you (such as ad copy, landing pages, and creative assets) for your own business purposes.
• Golden Seller retains ownership of its proprietary methods, frameworks, templates, audit checklists, prompts, and internal tools, including any improvements made during an engagement.
• You may not resell, repackage, or commercially distribute our proprietary materials.

9. Confidentiality

Each party agrees to protect the other’s non-public business information with reasonable care and to use it only as necessary to perform under the engagement. This obligation survives termination.

10. No Guarantee of Results

We perform services with the standard of skill and care expected of a professional digital marketing agency. We do not guarantee specific outcomes such as rankings, conversions, return on ad spend, or revenue, because those outcomes depend on factors outside our control, including platform algorithm changes, competitive activity, and your own product, pricing, and operations.

11. Disclaimers

Except as expressly stated in these Terms or the Engagement Documents, the Site and our services are provided “as is” and “as available.” We disclaim all other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

12. Limitation of Liability

To the maximum extent permitted by law, our aggregate liability arising out of or related to the Site or any engagement will not exceed the fees paid by you to Golden Seller during the three (3) months preceding the event giving rise to the claim. We will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or business interruption, even if advised of the possibility of such damages. Nothing in this section limits liability that cannot be limited under applicable law.

13. Indemnification

You agree to defend, indemnify, and hold harmless Golden Seller and its officers, employees, and contractors from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from (a) your violation of these Terms, (b) your violation of any law or third-party rights, (c) content, products, or services you provide that we incorporate into your campaigns at your direction, (d) your advertising on platforms after we have flagged a policy concern, or (e) the contact lists, phone numbers, or audiences you provide for use with automated outbound systems we operate for you.

14. Termination

Either party may terminate an engagement on the notice period specified in the Engagement Documents, or 30 days if not specified. We may suspend services immediately for non-payment or material breach. Sections that by nature should survive termination (including IP, confidentiality, indemnification, limitation of liability, and dispute resolution) will survive.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict of laws rules. The parties will first attempt to resolve any dispute through good-faith negotiation. If a dispute cannot be resolved within 60 days, it will be resolved by binding arbitration in San Diego County, California, administered by the American Arbitration Association under its Commercial Arbitration Rules, except that either party may seek injunctive or equitable relief in any court of competent jurisdiction. The parties waive any right to a jury trial and to participate in any class action.

16. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted at this URL with a revised Effective Date. Continued use of the Site or our services after that date constitutes acceptance.

17. Miscellaneous

These Terms, together with the Engagement Documents and Privacy Policy, constitute the entire agreement between the parties. If any provision is held unenforceable, the remaining provisions remain in effect. You may not assign these Terms without our written consent. Notices to Golden Seller should be sent to info@goldenseller.com.

18. Contact

Golden Seller Marketing and Business Solutions Inc.

Email: info@goldenseller.com

Phone: (855) 853-3456